Information We Collect

We collect information in the following ways:
 

a. Information You Provide

When you:

• Place an order

• Submit a booking request or inquiry

• Subscribe to our newsletter

• Fill out a contact form

• Participate in a promotion or survey
   

We may collect:

• Name

• Email address

• Phone number

• Event information (e.g., date, location, guest count)

• Shipping/billing address

• Dietary preferences or allergies (optional)

• Payment information (processed securely via third-party providers)
   

b. Automatic Information

Our websites may collect:

• IP address

• Device type

• Browser type

• Pages visited

• Referral source

• Date and time of access
   

This information is used for analytics and to improve user experience.
 

How We Use Your Information
 

We may use your information to:

• Fulfill orders or service requests

• Respond to inquiries or customer service issues

• Send appointment confirmations and updates

• Customize and improve your website experience

• Share occasional promotional emails (you can opt out anytime)

• Comply with legal obligations
   

We do not sell or rent your personal data to third parties.

 

Cookies & Tracking

Our websites use cookies and similar tracking technologies (like Google Analytics or Wix performance tools) to:

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• Understand how visitors interact with our site

• Remember your preferences

• Enable basic e-commerce functionality
   

You can manage or disable cookies via your browser settings.

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Third-Party Services
 

We work with trusted service providers for:
 

• Payment processing (e.g., Square, PayPal)

• Email marketing (e.g., Mailchimp, Wix Email Marketing)

• Booking and form tools (e.g., Wix Forms or Wix Bookings)
   

These third parties only have access to the information necessary to perform their services and are contractually obligated to protect your data.

 

Data Security
 

We use industry-standard tools (like SSL encryption) to keep your information safe. While no website can guarantee 100% security, we take reasonable steps to protect your data.

 

Children’s Privacy
 

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under this age.

 

Your Rights & Choices
 

You may:
 

• Request a copy of your personal data

• Request correction or deletion of your data

• Unsubscribe from emails at any time using the link provided

• Contact us directly to manage your preferences
  
   

Changes to This Policy
 

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.
 

Contact Us
 

If you have questions or concerns, please contact:
Steep Right Up / The Wandering Kettle
📧 TeaLady@SteepRightUp.com 
📞 (984) 301-8643
📍 Raleigh, NC