Shipping Policies

Please review and let us know if you have any questions.

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Local Pickup:
We do offer Local Pickup option for those who are in our area. If you’d like to pick up your order please email us with what you'd like to order and we will pull the order for your. We will contact you when your order is ready for pickup. You will need to pay and pick up your order at our storefront location which is located at 111 w Main Street, #200, Garner, NC 27529. ​

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Shipping Procedures:
​Being that each product is blended and packaged at the time the order is placed, there is a minimum 48 business hour turn-around time for processing and shipping (some products may take up to 2 weeks for turn-around). Some custom blends may take more than 2 weeks turn-around time as some ingredients may need to be special order. Should a custom order have longer than a 2 week turn-around time we will contact you with the option to proceed or cancel the order prior to beginning production. We make every effort to get orders processed and shipped ASAP. However, at certain times of the year (ex. holidays) delivery times may be extended due to higher demand, vacation/holiday hours (for both us and our suppliers), and longer shipping times so plan accordingly and message us for current shipping times.

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We are happy to ship to a PO Box. However, we are not responsible for packages left unclaimed at the post office.

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Due to the nature of our products we advise having someone personally accept packages. Please be sure to provide a ship-to address that generally has someone present that can accept delivery. We are not responsible for packages left outside by any mail/package carrier. Nor are we responsible for packages that are not picked up or alternate delivery arrangements made once notice is left by the carrier about an attempted delivery of a package.

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Any errors must be reported within 7 business days of receipt of the package. Please check your packages carefully when they arrive.

We generally use USPS for all of our shipping. However, we reserve the right to use the carrier service of our choice. If a specific carrier is requested additional fees may be charged.